Last Updated:
Apr-4-2026
1. Definitions
In these Terms and Conditions:
“Application” refers to the RAH Coaching mobile application available on iOS and Android platforms.
“Service Provider” refers to Adem Buhassun tennis coach and sole operator of the Application, hereinafter referred to as “the Coach.”
“User” refers to any individual who registers an account on the Application, including primary account holders and authorized family members.
“Lesson Package” refers to a prepaid bundle of tennis lesson credits purchased through the Application.
“Session” refers to a single tennis lesson booked and confirmed through the Application.
2. Contractual Relationship
By registering an account on the Application, the User enters into a legally binding agreement with the Service Provider, governed by these Terms and Conditions. The User acknowledges having read, understood, and accepted all provisions herein prior to use of the Application.
3. Eligibility & Registration
3.1 Account registration is restricted to individuals who are 18 years of age or older. Any registration on behalf of a minor must be completed by a parent or legal guardian.
3.2 The User warrants that all information provided during registration is accurate, current, and complete. The User undertakes to maintain and promptly update such information as necessary.
3.3 The User is solely responsible for maintaining the confidentiality of their account credentials and for all activities conducted through their account. Any unauthorized access must be reported to the Service Provider immediately.
4. Family Members Accounts
4.1 Primary account holders may register additional individuals as family members for the purpose of booking Sessions on their behalf.
4.2 All family member registrations are subject to approval by the Service Provider at their sole discretion.
4.3 The primary account holder assumes full responsibility for all bookings, cancellations, and conduct associated with registered family members.
5. Lesson Packages
5.1 Lesson Packages are offered at prices displayed within the Application at the time of order. All prices are quoted in Saudi Riyals (SAR).
5.2 A Lesson Package order constitutes an offer to purchase and does not become a binding agreement until payment has been received and the Package has been activated by the Service Provider.
5.3 Upon placing an order, the User will be assigned a unique Package Code. The User must reference this code when submitting payment.
5.4 Lesson Packages are activated upon confirmation of receipt of payment by the Service Provider. The validity period commences from the date of activation.
5.5 Unless otherwise specified, Lesson Packages are valid for a period of three (3) months from the date of activation. Any unused lesson credits remaining upon expiry are forfeited without refund.
5.6 Lesson Packages are strictly non-refundable following activation. In exceptional circumstances, the Service Provider may, at their sole discretion, extend the validity period or make alternative arrangements.
5.7 Lesson Package credits are personal to the purchasing account and are non-transferable to any other account or individual.
6. Booking & Cancellation Policy
6.1 All Session bookings are subject to availability and require confirmation by the Service Provider before they are considered binding.
6.2 The User acknowledges that it is their sole responsibility to secure a suitable tennis court for each Session, unless an alternative arrangement has been expressly agreed in writing with the Service Provider.
6.3 Cancellations submitted through the Application more than 24 hours prior to the scheduled commencement of a Session will result in a full credit refund to the User’s active Lesson Package.
6.4 Cancellations submitted less than 24 hours prior to the scheduled commencement of a Session will be charged in full. The corresponding lesson credit will not be returned to the User’s Package.
6.5 The Service Provider reserves the right to cancel or reschedule a Session at any time. In such cases, the User will be notified through the Application and a full credit refund will be issued.
7. User Conduct
7.1 The User agrees to use the Application solely for its intended purpose of managing tennis coaching sessions and related communications.
7.2 The User agrees not to engage in any conduct that is unlawful, abusive, fraudulent, or harmful to the Service Provider or other users of the Application.
7.3 The User agrees not to attempt to gain unauthorized access to any systems, data, or infrastructure associated with the Application.
8. Intellectual Property
8.1 All content contained within the Application, including but not limited to text, images, logos, design elements, and software, is the exclusive property of the Service Provider and is protected under applicable intellectual property laws.
8.2 No content may be reproduced, distributed, or used for any commercial purpose without the prior written consent of the Service Provider.
9. Limitation of Liability
9.1 The User acknowledges that participation in tennis activities carries inherent physical risks. The Service Provider shall not be held liable for any personal injury, illness, or property damage sustained during or in connection with any Session.
9.2 The Application is provided on an “as available” basis. The Service Provider makes no representations or warranties, express or implied, regarding the uninterrupted availability or fitness for purpose of the Application.
9.3 In no event shall the Service Provider’s aggregate liability to the User exceed the monetary value of the unused portion of the User’s current active Lesson Package at the time the claim arises.
10. Modification to Terms
10.1 The Service Provider reserves the right to amend these Terms and Conditions at any time. Users will be notified of material changes through the Application and will be required to provide renewed consent prior to continued use.
11. Privacy & Data Protection
11.1 The collection, processing, and storage of User personal data is governed by the Application’s Privacy Policy, which forms an integral part of these Terms and Conditions and is incorporated herein by reference.
11.2 By registering an account, the User consents to the processing of their personal data in accordance with the Privacy Policy.
12. Governing Law & Jurisdiction
12.1 These Terms and Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
12.2 Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts of the Kingdom of Saudi Arabia.
13. Contact
For any queries regarding these Terms and Conditions, Users may contact the Service Provider via the in-app contact form or at the email address info@rabieabouhassoun.com.