1. App Owner & Developer
The RAH EU mobile application (“App”) is owned and operated by:
Owner / Developer: Adem Buhassun
Email: info@rabieabouhassoun.com
Address: Riyadh, Saudi Arabia
Adem Buhassun is the data controller responsible for personal data collected through the App.
2. Information We Collect
2.1 PERSONAL INFORMATION
When users create an account or book lessons, we collect:
- Full name
- Email address
- Phone number
This information is required to provide booking services.
2.2 BOOKING & ACCOUNT INFORMATION
We collect:
- Lesson bookings and scheduling details
- Account balance and internal credit usage
This data is necessary to manage user accounts and provide purchased services.
2.3 IN-APP PURCHASE INFORMATION
The App offers digital services and/or credits that may be purchased through Google Play Billing.
When a purchase is made:
- Payment processing is handled by Google Play
- We do not collect or store credit card or banking details
- We receive confirmation of successful transactions, purchase tokens, and product identifiers from Google Play for service activation purposes and record this data for internal account status.
- Refunds and billing disputes are handled according to Google Play’s billing policies
For details on how Google processes payment data, see: https://policies.google.com/privacy
2.4 DEVICE & TECHNICAL INFORMATION
We may automatically collect:
- Device model
- Operating system
- App version
- Crash logs & diagnostics
- App usage data (analytics)
3. How We Use Information
We use collected data to:
- Create and manage user accounts
- Process lesson bookings
- Provide purchased credits or services
- Send booking confirmations
- Improve app performance
- Ensure security and prevent fraud
- Comply with legal obligations
4. Data Sharing
We do not sell personal data. Data may be shared only with:
- Google Play (for payment processing)
- Hosting or infrastructure providers necessary to operate the App
- Legal authorities if required by law
5. Data Security
All Data is transmitted using encryption (HTTPS/TLS). We implement reasonable technical and organizational safeguards to protect personal information.
6. Data Retention
Personal Data is retained only as long as necessary to:
- Provide services
- Maintain account records
- Comply with legal obligations
Users may request deletion of their account and associated personal data by contacting support at info@rabieabouhassoun.com. We will respond to verified requests within 30 days.
7. User Rights
Users have the right to:
- Access their personal data
- Request correction
- Request deletion
- Withdraw consent where applicable
Requests can be made by contacting: info@rabieabouhassoun.com. We will respond to verified requests within 30 days.
8. Children’s Privacy
The App is not intended for children under 13. We do not knowingly collect personal data from children.
9. International Data Transfers
Data may be processed in countries outside the user’s country of residence where service providers operate. Appropriate safeguards are applied where required by law.
10. Changes To This Policy
We reserve the right to update this Privacy Policy when necessary. Changes will be posted on this page with a revised “Last Updated” date.
11. Contact Information
Adem Buhassun
Email: info@rabieabouhassoun.com
Last Updated:
Feb-16-2026